"Encouraging the Heart is about the principles and practices that support our basic human need to be appreciated for who we are and what we can do." —Kouzes and Posner
The Five Practices of Exemplary Leadership® is at the heart of The Leadership Challenge—the world's the most trusted source for becoming a better leader. The fifth practice—Encourage the Heart—deals with the behaviors that work so powerfully to inspire achievement. Often considered the "softer" leadership skill because of its high emotional content, it is actually harder for some people to execute.
From the research conducted to write their book, Encouraging the Heart, Jim Kouzes and Barry Posner uncovered seven essential skills important to the process of effectively recognizing individuals and teams that get extraoordinary things done in organizations. These are:
• Set Clear Standards
• Expect the Best
• Pay Attention
• Personalize Recognition
• Tell the Story
• Celebrate Together, and
• Set the Example
In 2010, Kouzes and Posner added the Encouraging the Heart Workshop to their suite of products for leadership development. Sonoma Leadership Systems is pleased to be an authorized provider of this workshop.
Learn more about this new offering, who should participate, and about the materials that support this workshop experience.